Softly lit private treatment room with a treatment bed at The Tollwood Retreat, Crowborough

Beauty Treatments & Massage in a Private Woodland Retreat, Crowborough



Treatments shaped around you.

Facials, LED light therapy and massage with Emily Thain, CIDESCO qualified, in a single private treatment room among the trees. Women only, by appointment.

See treatments & prices


Tatler Beauty Awards winner badge, therapist to see category, South East England

One room, one therapist, all of my attention

Most treatment rooms run on a schedule. This one runs on you.

My treatment room sits in a woodland, in Crowborough, East Sussex. While you're with me it is entirely yours. No waiting area, no other clients, no rush. Just warmth, quiet and my full attention.

Meet Emily Thain, your CIDESCO qualified beauty therapist

I treat people, not menus.

Every visit starts with a conversation about your skin, your body and how you're feeling today. From there I adapt as I go, changing pressure, pace, technique and products to suit you and I talk you through what I'm doing so you can simply let go.

That's why no two treatments are the same and why so many of my clients come back. They often tell me they leave feeling like they're walking on the moon. I'll take that.

90% of my clients rebook, recommend or buy a gift voucher for friends and family.

Emily Thain, CIDESCO qualified beauty therapist in Crowborough

A private woodland treatment room in Crowborough

The Tollwood Retreat is a private treatment room in the woodland, made for stillness. Close the door and the day falls away. Soft light, a warm treatment bed, the quiet of the trees.

It is a women only space and every appointment is by confirmed booking, so the room is ready for you, and only you.

Beauty Treatments & Massage in Crowborough

Choose a treatment below, or message me and we'll find the right one together.

Facials - PRIORI & TROPIC

Personalised PRIORI facials and TROPIC facials that work with your skin on the day, from a 30 minute Peel & Reveal reboot to a two hour natural pamper. From £40.

Massage - Swedish & Hot Stone

Slow, skilled Swedish massage and hot stone massage to ease tension and quiet the mind. Swedish from £50, hot stone from £55.

Dermalux LED Light Therapy

Dermalux LED light therapy uses clinically proven light to calm, clear and brighten the skin, with no pain and no downtime. 45 minutes, £45.

Dermaplaning

Dermaplaning is a gentle exfoliation for smoother, brighter skin and easier make up application. Express £40, Luxury (75 minutes) £90.

Book a course of three and receive a free extra. See treatments & prices

Client reviews from Crowborough, Tunbridge Wells and Wadhurst

“Still glowing two days later! … Emily (and her magic hands) … Have also slept like a baby the last two nights.” Emma M, Wadhurst

“Emily puts you at ease and explains everything as she goes… Such a beautiful setting amongst the trees.” Dani, Tunbridge Wells

“A very professional therapist with 'magical hands'… the ambience of the treatment room completely relaxes you.” Janice Y, Tunbridge Wells

“The massage was incredible, I felt so relaxed I nearly fell asleep!” Kirstin, Crowborough

“Love the space you have created, perfect for much needed down time.” Katie A, Tunbridge Wells

tollwood retreat massage and beauty treatments opening times

The Tollwood Retreat at a glance

Where| A private woodland treatment room in Crowborough, East Sussex

Therapist| Emily Thain, CIDESCO-qualified

Treatments| PRIORI and TROPIC facials, Dermalux LED light therapy, Swedish and hot stone massage, dermaplaning

Prices| From £40 (full menu online)

Who for| women only, by confirmed appointment

Open| Monday, Tuesday, Wednesday, Friday and Saturday (evenings by request)

Book| WhatsApp or Instagram

How to book your treatment

Step 1 Message me on WhatsApp or Instagram.

Step 2 We'll choose your treatment and a time that suits you. Evenings are available by request.

Step 3 Arrive, switch off and I'll take it from there.

Opening times

Monday 09:00–15:00

Tuesday 11:00–17:00

Wednesday 09:00–15:00

Thursday closed

Friday 11:00–15:00

Saturday 09:00–12:00

Sunday closed

Frequently asked questions

Is The Tollwood Retreat women only?

Yes. It is a women only space and all appointments are by confirmed booking.

How much do treatments cost?

Treatments start from £40. PRIORI Express facials are £40, Swedish massage from £50, hot stone massage from £55, Dermalux LED £45 and dermaplaning from £40. The full menu is online.

I'm new to treatments. Where should I start?

Tell me what you're hoping for and I'll recommend something. A Swedish massage is a gentle first step if you're new to massage, and I'll talk you through everything either way.

Where is The Tollwood Retreat?

In my woodland in Crowborough, East Sussex. I'll send directions and parking details when you book.

How do payment and cancellations work?

Payment is in advance or on the day. As a one person business I ask for 24 hours notice to cancel or rebook. Missed or late cancelled appointments incur a 50% fee.

Trained to the international standard CIDESCO

CIDESCO is the international benchmark for beauty and spa therapy. Its two-year diploma gives a deep understanding of anatomy, skin science and client care, which is the foundation of every treatment I give. I'm always happy to talk you through my training and qualifications.


CIDESCO diploma logo

Ready to feel the difference?

Send me a message on Whatsapp or reach out on my Instagram and we'll find you a time.



I look forward to welcoming you to the retreat.

Emily Thain's signature


CIDESCO qualified beauty therapist

© Tollwood Retreat · 2021 to present

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